Blocked from Synthasite...?

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  • Question
  • Updated 10 years ago
  • Answered
I am busy with updating my website and adding it to advert sites etc etc etc. I am still quite new at this, so I try things sometimes over and over until I get it right. I think I now managed to block myself on the synthasite website :(

http://www.mtn.co.za/blocked/accessde... it gives an error code 404

My website, http://oslobeachchaletno18.synthasite..., however, is working 100% I just can not edit it.

Please help!!!
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Mrs R

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  • frustrated

Posted 10 years ago

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Robert

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I am new also. But when I first set my site up I had saved a file from the "preview" section instead of the actual website url to my favorites folder (bookmarks). My website url is> http://tinyhotspot.synthasite.com/ OK, but the file url from the preview page is a really long url with a lot of numbers and digits. That is the only help I can offer. Hope it helps.
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Ruth

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Hi Swordlady,

Have you deleted that page from your menu in sitebuilder? A 404 error means that the computers can't find the page. Also, I'm a little confused, since this is not a SynthaSite address. Can you tell me the name of the page on your site, so that I can look it up for you?
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Mrs R

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You don't understand. www.synthasite.com gives me error 404
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Mrs R

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I can only access Synthasite via my mobile, not laptop.
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Ruth

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Are you typing in the SynthaSite address on your laptop - http://www.synthasite.com or using a bookmark?
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Mrs R

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It does not matter whether I use the bookmark or typing it in, it still blocks me. However, I can access Synthasite from the office as well as my mobile. I had my uncle's laptop and he has taken it again. In a few weeks I might have it again then I will try.

When I used Internet Explorer it gave me error code 404 and when I used Flock then it told me "Access Denied"

Do you think I accidentally did something which got the laptop's IP address blocked? If so, how can I get it unblocked?
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Monique, VP of Customer Support

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A 404 error is not something we would generate, and we have not blocked your IP address. You usually get an error like that if the site no longer exists or you have misstyped the URL. Since SynthaSite is alive and well, I would suspect the latter. Double check that you are spelling "synthasite" correctly when you type your address. Also, try clicking on this link and let us know if you can access the site: http://www.synthasite.com
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Mrs R

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That is the link I have been using. However, I only seem to have this problem with the laptop and I do not have it at present. I will Post here again if the problem continues when I receive the laptop again.

Thank you for an excellent website and great support ;)
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Monique, VP of Customer Support

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Excellent. I hope you have success from now on.