If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
To echo John's response - please do share with us your URL so that we can take a look at what's going on. If you do not feel comfortable to share on a public forum, you can send an email to email@example.com.