broken page

  • 3
  • Problem
  • Updated 6 years ago
  • Solved
my online store page wont load, it's been loading data for about an hour now and it usually loads almost instantly. How am I supposed to check if I have orders?
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Kerri-Anne Lyon

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Posted 6 years ago

  • 3
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Kerri-Anne

Thanks for letting us know. We are investigating and will get back to you with an update as soon as possible. Hopefully we will have you back checking your orders soon!
Photo of Kerri-Anne Lyon

Kerri-Anne Lyon

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it's working now
thanks
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Monique, VP of Customer Support

  • 6294 Posts
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Hi Kerri-Anne

Everything should be working as normal now. Please try again and let us know if you have further problems. Sorry about the inconvenience! Hope you get lots of orders!
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drcpublishing

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I was updating my Yola ecwid store with new products. About half way through, i got redirected to the MyYola screen. When I clicked on the 'Online Store' link in the far left side - all i get is the rotating load arrow - but no store.

I then searched support - others have had this problem before. I cleared my catch - signed back in - same problem. I have more products to upload - but i've been 'locked out' of my own store...

Here's my site: http://www.solarmak.com/

This needs to be fixed as soon as possible - I need to upload more products.

This reply was created from a merged topic originally titled
Can't access online Store.