Browser Consistency

I've been fortunate to create my site to be consistent across the 3 main browsers apart from this page
http://www.leathersolutions.org/the-g...

Viewed with chrome

Viewed with ie and firefox

I would like to lose the marked gap when viewed using chrome if possible.
Thanks

David

465 Posts
94 Reply Likes

Posted 9 years ago

9 years ago

Nazlie

1721 Posts
51 Reply Likes

Hello David

I can ask a member of our HTML team to take a closer look at the code for you. However, I have checked the page (http://www.leathersolutions.org/the-g...) in Chrome and I do not see the gap.

Here is what it looks like in Chrome on my side:

What is your screen resolution?

Nazlie

2011-10-29T13:22:33+00:00

David

465 Posts
94 Reply Likes

How strange Nazlie, the resolution is 1366x768

2011-10-29T14:09:54+00:00

Nazlie

1721 Posts
51 Reply Likes

Yes, I thought it is strange too, David. The reason I asked about the resolution, is because I thought that it may be the form causing the gap in lower resolutions (my screen is set to the highest resolution). My computer does not allow me set the resolution to exactly the one you have, but I tested in a few other resolutions in Chrome:

1344 x 840
1024 x 768
1024 x 640

These all showed up consistently in all the resolutions.

As I mentioned, I will ask our HTML team to take a closer look at the code to see if they can spot anything that may be causing the gap to show up in Chrome. Someone will get back to you within 48 hours.

Nazlie

2011-10-29T16:23:53+00:00

David

465 Posts
94 Reply Likes

Thanks, I'll wait for their reply.

2011-10-30T09:50:53+00:00

debbym

125 Posts
2 Reply Likes

Viewed in FF 7.0.1 - gap showing.

9 years ago

Sanja

10698 Posts
495 Reply Likes

Hello David,

Thanks for your patience while I've been away. I took a look in your Sitebuilder and on the preview page, your guestbook page appears to be displaying correctly. Did you make some changes? Can you try republishing your site and see if those changes hold?

9 years ago

David

465 Posts
94 Reply Likes

Hi Sanja
I've been away hence the late response, I've checked again and the situation is exactly as per my images above, the page looks fine in IE and FF but when viewed in Chrome the marked gap is still apparent.

Hi Debbym
Do you still see the gap in FF?

9 years ago

debbym

125 Posts
2 Reply Likes

Hi David

Yes I do - still the same gap between "Bacon" and "Lee". If I was proof reading a document, I would say there was a rogue line space between them.

FF still on latest version. Screen res 1024 x 768.

Nice site btw!

9 years ago

David

465 Posts
94 Reply Likes

Hi Debbym, thanks for the reply, its very strange that you can see a different version of a page when we're both using the same browser.
The Lee and Thatcher comments are in a separate widget so the text appears to wrap around the form, this must be the problem area.

9 years ago

debbym

125 Posts
2 Reply Likes

Yes - I was wondering about the same FF version thing, and then it suddenly struck me that I am using FF 8.0. It's so long since the original topic started that there has been a new release. Sorry, I've been to sleep since then :-D

We then get into the territory of whether or not FF8 works with Yola, as there have been some hints that there may be some issues, but I'm not going there as I am already persona non grata on the Forum.

Good luck

9 years ago

diane

1238 Posts
121 Reply Likes

Hi, David,

I believe it has something to do with the jotform code. It looks quite odd in Chrome as compared to FF. Can you double check the code you have for that?

Here is the code in Chrome

Here it is in FF 8:

9 years ago

David

465 Posts
94 Reply Likes

Hi Diane
This is the only code I have for the form

9 years ago

Sanja

10698 Posts
495 Reply Likes

Hello David,

I'm thinking that it may have to do with how Jotform has coded it's form. I think your best bet is to contact Jotform to see if others have had this same issue?

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