Builder not working properly, can't edit site "At all"

  • 6
  • Problem
  • Updated 9 years ago
  • Solved
This appears on all of my sites when i am in the builder.
It says loading, but nothing is happening

l

It says:
javax.ws.rs.WebApplicationException: java.io.FileNotFoundException: @DEPLOY_ROOT@/ide/errors/page/error.html (No such file or directory)
at com.incubeta.synthasite.api.resources.PageLoader.processRequest(PageLoader.java:165)
at com.incubeta.synthasite.api.resources.PageLoader.doGet(PageLoader.java:181)
at sun.reflect.GeneratedMethodAccessor1269.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.sun.jersey.impl.model.method.dispatch.EntityParamDispatchProvider$ResponseOutInvoker._dispatch(EntityParamDispatchProvider.java:156)
at com.sun.jersey.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:85)
at com.sun.jersey.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:123)
at com.sun.jersey.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:71)
at com.sun.jersey.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:111)
at com.sun.jersey.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:63)
at com.sun.jersey.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:722)
at com.sun.jersey.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:692)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:344)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.yola.metrics.assembler.MetricsFilter.doFilter(MetricsFilter.java:83)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:437)
at org.apache.coyote.ajp.AjpProtocol$AjpConnectionHandler.process(AjpProtocol.java:366)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.io.FileNotFoundException: @DEPLOY_ROOT@/ide/errors/page/error.html (No such file or directory)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.(FileInputStream.java:106)
at java.io.FileReader.(FileReader.java:55)
at com.incubeta.synthasite.utils.io.FileUtils.getFileContent(FileUtils.java:96)
at com.incubeta.synthasite.api.resources.PageLoader.processRequest(PageLoader.java:155)
... 35 more
--!>

I added the <!-- and --!> just in case
Photo of J.J      { 295 Flash Games }

J.J { 295 Flash Games }

  • 81 Posts
  • 2 Reply Likes

Posted 9 years ago

  • 6
Photo of joomla

joomla

  • 69 Posts
  • 0 Reply Likes
MIne is like that too! o.O
Photo of Armina

Armina

  • 1 Post
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This is so annoying! What's going on? I'm having the same problem! Argh!
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hey everyone,

I'm sorry to hear you are experiencing problems accessing the site builder. Can you try logging out and in again and let us know if that helps at all?

It may also help to clear your browser's cache (http://www.wikihow.com/Clear-Your-Bro...) or try a different browser.
Photo of joomla

joomla

  • 69 Posts
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This is what happens when I try editing my site
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Miguel - please can you read my reply on this thread: http://getsatisfaction.com/yola/topic.... If it doesn't help, please send us an email so that we can help you.
Photo of Amy Long

Amy Long

  • 2 Posts
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I've emailed to no avail. It worked great a few days ago now I can't edit or even create a new site! I've done all the stuff lie learing cache, trying other browsers, checked cookies, checked sec..
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
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Hi Amy

I'm sorry that you're experiencing frustration. Would you mind sharing your site url so that we can take a look at what's going on? Have you been able to log onto your site?
Photo of Ruth

Ruth

  • 2819 Posts
  • 135 Reply Likes
Hi Amy,

Have you solved your problem? If not, please send us another email to support@yola.com and we will do our best to help you. I'm not sure why your first email didn't get answered. I'd like to apologize for that.
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UK Duke, Champion

  • 3321 Posts
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try and download the newest version of flash - worked for me.

Lee. http://www.adobe.com/products/flashpl...
Photo of Laura

Laura

  • 148 Posts
  • 2 Reply Likes
I think it is a glitch with yola try refreshng the page or lcoming back a few day afterwards
Photo of Laura

Laura

  • 148 Posts
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Sorry Take the I of coming :)