Bundle advertised is not available

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  • Updated 5 years ago
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Hi, I am trying to sign up a new client for you. When we get to the Yola home page it offers a bundle that includes Yola Silver plus a domain for $9.95 per year. When you click on that it makes you sign up which we did. Once you sign up that option disappears and you can only get Yola Silver for $9.95pm and a domain for $11.95pa??? how do we get the reduced bundle rate advertised??
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Paul II

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Posted 5 years ago

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Laura Thomas, Social Media Coordinator

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Hi Paul,

The bundle you are referring to is an annual Silver membership and domain for $99 a year. Can you please post a screenshot of what you are referring to. My guess is there's some confusion about our packages, but we'll be happy to honor any promotion found on our website.
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Paul II

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Paul II

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Sorry, also noticed a mistake in my initial post above - the amount on line 2 above should read "When we get to the Yola home page it offers a bundle that includes Yola Silver plus a domain for $99.00 per year." and not $9.95 as I erroneously stated...

to me this implies a bundle of BOTH Silver PLUS a domain for $99.00pa instead of the normal $99.50pa for Silver on it's own plus a further $11.95pa for a domain.
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Stefan, Official Rep

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Hello Paul

If you purchase a .com domain and add Yola Silver, the price for the domain will be included in the price of Yola Silver for the first year. Afterwards we will charge you for your domain and hosting package separately.

To get this special offer, please log into your Yola account and first buy your .com domain name. You will be requested to add a hosting package. Choose Yola Silver and an annual subscription, and your domain fee will be included in the cost of the Yola Silver hosting package. Please note that this offer only applies if you subscribe to Yola Silver annually.

Please let me know if you have any questions, and I'll be happy to assist you further.