Buttons do not work in editing.

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  • Question
  • Updated 9 years ago
  • Answered
Hello,
The buttons in the edits pages ALL* pages do not work. Such as(ok- cancel- yes-no-etc.)
In some cases the ok button does not light up.Also in Properties i cannot edit. the keywords or descriptions.
Been this way for 2 days i give it a chance to rectrify it's self but it has not!
I have emailed Yola Support twice. received one answer,the basic answer: clear the cache. Thats not the problem. I am useing IE 8. I have been useing IE 8 for over a year Fire Fox may work but i do not want to use Fire Fox.

Superchart
http://rocking50s.net
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Supercharts

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Posted 9 years ago

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Emmy

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Hello Robert,

I'm sorry you are having this problem. Have you tried clearing your browser's cache and this didn't do anything. We have not received any support requests of this exact nature recently, so there doesn't seem to be a system wide problem. If you have tried clearing cache, and cannot use Firefox, can you email support again and we can have a look in your site builder and see if there is anything specific we can see.

Thanks,
Emmy
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Supercharts

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Support can look at my site here http://rocking50s.net
I have sent support a second email.
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Monique, VP of Customer Support

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Hi Robert

I replied to your email in support and will work with you until this problem is resolved.

We are determined to get to the bottom of this and any assistance you can offer us will be greatly appreciated! Thank you so much for what you have already done by reporting the problems you are experiencing.
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Supercharts

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Thank you!