Calling Any "YEP"ers?!

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  • Question
  • Updated 8 years ago
  • Answered
Has anyone actually received YEP information other than the welcome email? I've sent two emails to the YEP inbox to see if I can get a response from someone and no luck. :( I'm anxious to be a part of this group!!!
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MKB

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  • frustrated

Posted 9 years ago

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Emmy

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Hello MKB,

I will look into this and get back to you ok! Thanks so much for your patience.

Kind Regards,
Emmy
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MKB

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Thanks Emmy!!! You're the best!
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Emmy

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Hi MKB,
It looks like David is keeping everyone updated on this thread: Introducing the YEP Forum.
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Sean Crotty at SynthaSite

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Hi MKB,

Thanks for your interest and energy!

Yes, dozens of people have received additional info from us. And I'm about to send scores of YEPpers more info this evening -- in our fortnightly YEP newsletter.

As you'll see, David's been working on version 2 of the YEP booklet. George has issued his first Success Story. And we have some tips on faster, easier use of Yola.

Please feel free to contact me directly with any questions. I'm heading the crew that is creating YEP.

Seán

===

Seán Crotty

Vice President Strategy
Yola

sean.crotty@yola.com
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sagar

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Hey guys could you plz see if im in the program, cause after i registered i had to email david for the introductory booklet and i didnt recieve any welcome email either??
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Monique, VP of Customer Support

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Hi sagar. I am sorry to hear this. I am sure we can get it sorted out. Could you email sean.crotty@yola.com personally. He is in charge of the program and has offered to help make sure that everyone gets their info (see above).
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sagar

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Will do Thnks Monique.
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Kent T Carter

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Yep, works fine!
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Robert Windham

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same has happend to me
i registered yesterday
got the welcome email
but i never got the email with the login details or such
i am very anxious to start and see what this can offer me (iv been making sites with Microsoft expression web 2 and i wouldn't mind learning some other ways as well that might make it a bit easier)
any answer wiould be welcomed
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Kershnee

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Hi Robert - I would suggest emailing yep@yola.com and querying this.
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Robert Windham

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ok thx (it can get frustrating when stuff like this happens as i have had it happen)
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Lynda Williams

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I'm a new Yola Expert. I got the welcome email on 12/3, and have had nothing else since without asking for it. I finally got my network invitation today, but it says my profile has to be approved first - what profile? And how long does that take? What's a YEP Booklet?

By the way - people in this thread are suggesting that we contact yep@yola.com for help. My experience so far is that emails sent to that address don't get answered.

Poor Sean - how he has time to do his job between respones to requests for items that should be going out automatically is beyond me! Good on ya, Sean, for keeping your chin up and supporting us with enthusiasm!

Lynda
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Sanja, Official Rep

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Hello Lynda

I have emailed one of the YEP representatives to respond to this thread. You should hopefully hear from them soon.
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smithy

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i have signed up on the YEP programme thing about 6 months ago and not a word since then. yola really need to sort this out!!
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Laura Thomas, Social Media Coordinator

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Hi smithy,

Have you contacted either of the email addresses posted above in this thread: sean.crotty@yola.com or yep@yola.com regarding your status?
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Sean Crotty at SynthaSite

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Hi Lynda,

Since we run our discussion forum through a hosted tool, it requires a separate invitation--response--approval cycle.

I sent you your invite -- thx for replying -- and I've just now approved your access to the group forum. In there you can connect with other designers and specialists (PhotoShop, copywriters, photographers, etc.) to share tips and cooperate on projects.

The password to the YEP members area is listed on the righthand sidebar in the forum. I'll also e-mail it to you now, just to make sure you get it.

Thanks,

Seán
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Sean Crotty at SynthaSite

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Hi Robert,

I've just sent you an e-mail directly with the login info for our Designer Community members area. I've also sent you the invite to our forum.

Please let me know if you have any trouble accessing either.

Seán
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Sean Crotty at SynthaSite

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Hi Smithy,

I've just searched our forum, my e-mail, and the YEP e-mail, and cannot find you by searching on "smithy".

If you could e-mail me directly at sean.crotty@yola.com, telling me the e-mail address you used, or you full name, then I will be able to find you and make sure you get all the info you need.

Thanks,

Seán