Cant edit journal on my site.

  • 1
  • Question
  • Updated 8 years ago
  • Answered
For the last hour or so, I cant get in to edit my journal ( blog ) on my site at www.BritSAL.net/
I have cleared cookies, and tried on IE and Firefox Mozzilla. I can edit all other pages, even other blog pages I have, just not this one.When when I try to open Journal(Blog) page, it hangs there saying " opening page", but the page is blank. I dont know what to do as I tried 2 different operating systems. Can you help please as this is the one page which is added to on a regular basis. Thanks Yola!
Photo of BritSAL

BritSAL

  • 217 Posts
  • 19 Reply Likes
  • perplexed

Posted 8 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello BritSAL

I'm sorry to hear that you're having trouble with your blog. Can you please let me know the name of your blog page so that I can look into why this is happening?

Thank you for your patience as we work on this together.
Photo of BritSAL

BritSAL

  • 217 Posts
  • 19 Reply Likes
Here is the page. I just tried again, it just wont load in sitebuilder.
http://www.britsal.net/journal.php
Photo of BritSAL

BritSAL

  • 217 Posts
  • 19 Reply Likes
Please help if you can. I am getting so frustrated with this.
Photo of BritSAL

BritSAL

  • 217 Posts
  • 19 Reply Likes
When I try to log in on Firefox, I go to my Yola, then it says "trying to log you in", and stays scrolling forever. This has only happened since the problem mentioned above started earlier today.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi BritSAL,

I'm sorry that you're experiencing this problem. Unfortunately we're not able to see what could be going wrong - could you check that your internet connection is working correctly? If possible, do you have access to another computer on another network to see whether you're able to log into your Yola account?
Photo of Sal

Sal

  • 34 Posts
  • 3 Reply Likes
Well I can now log in and work on Firefox, but IE wont even let me log in, it just hangs there. I will try again tomorrow as I have been hours on this already. I suppose while I can work on my journal through Firefox the problem isn't without hope. Thank for getting back to me.