Can Edit Text Widget

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
All of a sudden, I am unable to edit my text widgets. I've tried in Safari, Chrome and Firefox with no avail. Any ideas? The UI simply isn't there when I click inside the widget.
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mel

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  • bummed

Posted 6 years ago

  • 1
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Gop

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Hi mel,

I can bring in a new text widget and see the UI as a toolbar.

On an existing text widget I can also see the same. I am wondering why the toolbar isn't seen in your sitebuilder? Is there any indication that it may have floated out the top of the viewable window? I don't know what else to suggest at this time.

If you click on text are you able to manipulate it at all?

I'm happy to stay with you on this one if you want me to try anything which you feel may help work out why?
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Monique, VP of Customer Support

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Hi mel

Since we cannot replicate on a test site and you have already tried multiple browsers the next thing would be to check your site to see if there is anything there to explain this. Please post your URL so we can do this.

Also if you have an opportunity to try from a different computer for comparison and let us know the result that would be helpful.
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mel

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With the help of your telephone support, we figured it out. It's very obscure, but essentially I used custom HTML tables which apparently upset Yola. When I removed it, the problem was solved.
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Monique, VP of Customer Support

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Fantastic! Well done to you and the phone support guys!