If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
While you cannot backup your site, we certainly do multiple back ups of all our site data and we are in a position to restore all our customers sites simultaneously and quickly in the event of something unforeseen going wrong.
I hope this helps. If you need any further assistance, please let me know.