Can I go back to I really need too!

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  • Updated 10 years ago
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Due to A Few Problems I have had , I really want to change my domain back, Is it possible if the Admin Team at Yola Could Do That?
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  • unsure

Posted 10 years ago

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Photo of Monique

Monique, VP of Customer Support

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Official Response
Hi Perko

This is a really good question and I hope people read my response. We have tried to communicate this in every way possible: once you change from a synthasite subdomain to a yolasite subdomain there is no way to change back. This is why we ask you to type the word "change" into the box before you update to the new subdomain so that we can make sure that people really want to take this step.

Please can you tell me what problems you are having. While we cannot change your site back to a synthasite subdomain we can do all in our power to resolve any problems you have.