can i just have the website for 1 or 2 months without paying?

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  • Question
  • Updated 9 years ago
  • Answered
can i have the website for about 1 or 2 months without paying?
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nasana simmons

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  • sad that i have to pay for my new and nice website.

Posted 10 years ago

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Monique, VP of Customer Support

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Hi Nasana
Site building and hosting with SynthaSite is completely free of charge. You can have your website for as long as you like without paying a cent.

The only time you would need to pay something is if you wanted to buy a domain name and the charge would be for the domain name only, not for the website or for hosting.

In your case I suggest you select the free option in the publishing dialog box and publish your site to a synthasite subdomain name. You can always publish to a custom (dot com) domain name at a later stage if you wish.
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audrey moua

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How come I still have to pay when it said I don't need to pay? Im confused on that and I really don't want to pay $20 a year for it. Please reply back!I'm very scared right now.
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audrey moua

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I do not want to pay for my website and I can't get on my profile for yola, it keeps saying my email account doesnt exist. So how do I not pay for my website, and how come I can't log into my account? And however, Can we cancle our website, because I really want to cancle mine really badly!
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UK Duke, Champion

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Audrey,

Your not making alot of sense.

For a start you are too young to have a Yola website, you need to be 13.

If you want to make a site ask your parents if they will sign up for you.

You dont have to pay for anything with Yola - If you want extra features like a personal domain or footer removal you CAN pay for these but you dont have to.

If you are unable to sign into your account but you want to delete it anyway - i would suggest just leaving it.

Lee.
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KanThaiDecor

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Lee...I have a feeling maybe her parents may have blindly paid for a domain name...If so they are old enough to have understood the TOS
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UK Duke, Champion

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unless she used her dads credit card :)
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KanThaiDecor

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Yes and that is a huge problem with the net in general...It isn't a babysitter although it seems to be used that way.I also know a few adults that are so intimidated by computers/net they have their children do all their online transactions for them.
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audrey moua

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how do I delete it again since I'm still too young.
Can't you just get on to my account and delete it for me?
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UK Duke, Champion

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You will have to do that. Are you sure your using the correct email? - if you are it must be the password that is incorrect. Click the link shown in the image below.. If you do not recieve the password related email you must be using the wrong log in details.

Lee

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Monique, VP of Customer Support

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Hi Audrey

If Lee's instructions don't work for you, please contact support@yola.com so we can work this out.

Also, please be careful and never, ever give out personal details (such as your age) online!
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audrey moua

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Can you just cancle my website? Can you just forget that I made a website, and support@yola.com won't even work. Can you just cancle it?! Can't ypu just get on my account, and delete it! I now the rules, but I just don't know how to delete my website and my profile.
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Sanja, Official Rep

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Hello Audrey

Has this issue been resolved? If you would like to delete an account, please try these steps:
1. Log into your account.
2. On the "My Sites" page click on the link that says "Edit Profile".
3. Click on "Delete my account", this is a red box on the right hand side of your screen.
4. Click on "OK" and your account details, and any sites you created, will be permanently deleted from our system.
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audrey moua

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ok is the "my sites" page where it says "Welcome, audrey. do i click my name and go to notifications? Because I think I got it right
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audrey moua

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Hey! I got to the Notifications and I got to my page and I clicked remove, but it said I can't remove my only email address. Why won't it work?
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audrey moua

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um it says its verified, but it still says i can't delete it
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Sanja, Official Rep

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Hi Audrey

What you need to do on the "My Sites" page, is click on "Edit Profile"



Then, at the bottom right-hand corner, you will see a box that says "Permanently delete your account.." Clik on "delete my account". Then click on "OK".



I just wanted to make you aware that you can build free sites with Yola. The only payment we would require is if you want to purchase a top-level domain, link removal, or premium styles.

If you would like more information on how to actually create a free website, please let me know and I can give you the steps.
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audrey moua

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where is the "my sites" page? it doesn't say anything about that
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Sanja, Official Rep

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When you sign into your account, this is the page you land on. It will say "Welcome.. (your name)" and then underneath that, it will list your site(s) and "edit profile". You need to click on "edit profile" and then follow the steps given above. I hope this helps.
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audrey moua

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yay! i did it! But i still have a question, Do i still have to pay even though i deleted it? Im just wondering
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Marije, Official Rep

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Hi Audrey - there is nothing to pay if you have deleted your account.