If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Gop is correct. If you'd like to change the payment cycle for your hosting package subscription, please send us an e-mail using our Contact Support Form. However, I'd recommend you to stay on annual payment as you save two months' fees compared to the monthly payment with regard to a one year period.