Can I sign my Yola account over to the friend?

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  • Updated 8 years ago
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I made a website for a friend, to show them how to use Yola... Can I sign my Yola account over to the friend?
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Peter Cochran

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Posted 8 years ago

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Brianna

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Hi Peter,

We do not currently have a feature that allows you to transfer a website and domain name from one Yola account to another yourself. In the meantime our engineering team can assist you with this request as a one time courtesy. Please note as this does require assistance from a developer I need to ask you to be patient during the process.

Going forward, please create new accounts for sites you wish to have managed separately until we offer a feature to allow you to transfer sites between accounts yourself. Please do not respond with this information on this forum, rather, for your security, please email us at support@yola.com with the following information.

1. Login email address of the account the site is currently located in.
2. Login email address of the account the site needs to be transferred into.
3. Name of the site that needs to be transferred.

Note: If you also need a domain name transferred between the two accounts, the owner of the other account needs to be the same owner of the account the domain is currently located in; this is for domain registration purposes. We are not able to transfer a domain into an account of the non-domain owner unless the domain registration details (owner) are changed as well.

Please let me know if you have any further questions.
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Peter Cochran

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Thank you