Can I switch my account to another yola user and how do I do that ?

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  • Updated 9 years ago
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I would like to switch my yola account to another yola account user. How do I do this?
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Craig

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  • unsure

Posted 9 years ago

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Sanja, Official Rep

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Hello Craig

The easiest way to switch your account over to another user is to simply change the email address and password. Here are the steps:

1. Log into your account.
2. Click on the link that says "Edit Profile" under the "My Sites" tab.
3. You will be taken to a page where you can change your email address. Click on "Save" once you are done.

You should receive a verification email to your new email address asking you to verify the change. Once you have done this you will be able to log into your account with your new email address.

For steps on resetting the password:
1. Click on the "forgot password" link below the login boxes in the top right hand corner of the Yola homepage or click on this link.
2. Fill in the email you used to create your account.
3. Check your email inbox (and the junkmail folder if you don't receive it). An email will be sent to you with a link to click on.
4. This link will take you to a page where you can reset your password.

You will then be able to log into your account with your email address and your new password.

Please note: If you have other sites in the account, then the new user will have access to those sites. It is not possible at this time to simply transfer a particular site over to another user. You will need to re-create those site or else have the new user create a new account and re-make the site you are wanting to give to them.

I hope this information helps. Please let me know if you have further questions.
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Craig

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I paid to have my yola get free website account removed in another account - i didn't know that was for all my websites as well so I am wondering what is the easiest way to transfer those benefits to an account i created with a separate email address
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jeremy, Employee

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Hi there Craig,
Unfortunately, right now we do not have a feature that allows you to transfer a website from one Yola account to another.

Hopefully in future it will be possible to transfer a ready-made site between accounts. If there is anything else we can help you with, please let us know.
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Craig

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If I can verify I own both accounts can the "yola get free account" be removed on the next account?
That would be extremely helpful.

I have different accounts so another entity can build them for me. It is also quite obvious from the names and nature that both accounts are mine as they promote each other.

- On a completely separate topic how do I see the featured websites
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UK Duke, Champion

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Hi Craig,

The footer removal feature is at account level - whether or not you could prove you owned numerous other accounts it would'nt matter.

You can see the featured sites here http://www.yola.com/featured_sites

be sure to check mine out - http://www.hexham.info