Can no longer use bitmap bmp images as my banners

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Could someone please assist me with a major problem i am facing.Following the new file update i can no longer use bitmap bmp images as a banner on any new pages i may want to create.My site is www.clubgk.co.uk and all my banners are made using paint and are bitmap images.It tells me,only images can be inserted,thats of no use to my site when my banners are not in Jpeg format.
Photo of DG

DG

  • 27 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Peter

Peter

  • 2569 Posts
  • 113 Reply Likes
Hello DG,

What a great site! I hope a solution comes easily. It's a site well worth keeping published
Photo of DG

DG

  • 27 Posts
  • 0 Reply Likes
Oh,thankyou Peter,thats a nice thing to say.
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi DG,

I'm sorry to hear this is happening and we're looking into the problem.

Is there any way you can convert the .bmp images to another format? If you're using Paint, there may be a way to resave them by clicking on File and then Save As. You should be given the option to change the file extension when you resave the image. .jpeg or .png are the best formats to use on your site.