can not edit my site! err... please help

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  • Problem
  • Updated 8 years ago
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i can not edit my site. when i click on edit site or try to open the sitebuilder it will not open. when i click it goes like its going to open then it just sits there blank. just a plain white screen.
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Jb Propertymaintenance

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Posted 8 years ago

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Photo of Sanja

Sanja, Official Rep

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Hello JB Propertymaintenance

I am sorry to hear that you're having some trouble with trying to open your Sitebuilder. Can you please check the following for me:

* Check to see if you are having problems with your network or internet service provider.
* Clear your browser's cache. This link has more information: Clear your browser's cache.
* Check that you are using an updated version of Flash, click on this link.
* Check your privacy settings. You must accept cookies from Yola. Please click on this link to find instructions for accepting cookies with your browser: Accept cookies.
* Check that your browser is set to enable Javascript. This link has more information on how to check: Enable Javascript.
* Try loading the site in a different browser (eg. Firefox, Safari, Internet Explorer).
* Try loading the site on a different computer or network if possible.

For more information on why your site might not load in the site builder and what to do about it, see this excellent tutorial: Tutorial

If none of these suggestions solves your problem, please let me know.