Can not edit text

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
can not work - edit text,
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Ernst Weinert

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  • frustrated

Posted 8 years ago

  • 1
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diane

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Hi, Ernst,

I'm so sorry you're having this problem! Can you please share the url for your site so we can take a look at what might be happening?

1. Which text on which particular page does not edit? Or is it all text on your site?
2. How are you trying to edit your text? Are you adding more or new text or trying to change the formatting of existing text?
3. Are you able to edit text in a different browser, like Firefox?
4. Please can you try clearing your browser's cache and then logging into your site again.
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KanThaiDecor

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Hi Diane.....Have to say that text has been a little weird since the latest release for me also......What happens a lot is when you go to edit text that you just added to a page because maybe it wasn't quite right for example....You have to do a page refresh or go to another page then return to make it work....Unless you do that all you get is the new margin widget to pop up when you try to edit text.....Not sure if this is what Ernst is getting also but thought I would add my 2 cents
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diane

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Hi again,

It looks like the text problems are happening after you Preview and then return to the page. We have a fix that we believe will solve most of the issues, we will be deploying this shortly and hopefully, you will be able to edit your text again. Thanks for bearing with us through this.
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Ernst Weinert

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thanks Diane that is what it is, sorry I am so late with my reply just came back from a long holiday in Germany I am sure Yola can fix it. ( press refresh helps)

Kind Regards
Ernst Weinert
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Emmy

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Hi Ernst,
This has been fixed, I commented on the bottom of this thread yesterday. Can you let me know if you are still having any troubles :)

Thanks,
Emmy
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pghrestorationgroup

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I sometimes have that problem where suddenly I can't type, edit, or save text. I've found that signing out of Yola and signing back in helps with the problem. I've always just assumed it was because so many people were working in Yola (or I have too many tabs open) that it just had a small glitch. I hope you get it working again.

http://www.pghrestorationgroup.com (just in case you want to see us too)
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Emmy

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We're working on it right now! Just a bit longer and we should have it all fixed up :)
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Ernst Weinert

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use the refresh button it helps by me

Regards, Ernst
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Emmy

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Hello all,

We have just released a fix for some glitches that have been reported including some issues with the Text Widget. Can you please log out of your site builder, clear your browser's cache, and then go back in and give it another try.

Please let us know how this goes for you and if you are still having troubles. Thanks for your patience while we worked on this.

Kind Regards,
Emmy
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Ernst Weinert

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Thanks Emmy, that was a quick fix.
Kind regards
Ernst Weinert