Can not log into account.

  • 1
  • Problem
  • Updated 9 years ago
Any idea why I haven't been able to log into Yola for the past 2 days? It just says that it is "trying" to log me in but it never does get me in. Same username and password as usual.
Photo of mustbemobulls


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  • frustrated

Posted 9 years ago

  • 1
Photo of diane


  • 1238 Posts
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Hi, Mustbemobulls,

I'm sorry you're having issues with logging in to your site. Can you please try clearing your browser's cache? Also, please update your Flash. Trying a different browser may also help. Finally, please check with your network provider to see if there may be a connectivity issue. Please let us know if none of these suggestions resolves the problem.
Photo of Nathan

Nathan, Champion

  • 3739 Posts
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Hello! I have this problem too.

What you have to do is when it shows that, follow these steps:

1. Click on the "Logout" link at the top. It will show the login form instead of logging you out (it is because the system is confused)

2. Login with your details.

3. It will then let you login.

If you ever have this problem again just follow those steps and it will be fixed.

I hope this helps!