can someone help me please!!!!!!

  • 2
  • Problem
  • Updated 11 years ago
Im having trouble loading files to my site can anyone help me
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junebug

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  • confused

Posted 11 years ago

  • 2
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Brent, Official Rep

  • 64 Posts
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Hi Junebug,

What seems to be the problem? Is there an error that is preventing you from loading files into your site?
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junebug

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how do I pull up my uploaded files?
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Brent, Official Rep

  • 64 Posts
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These are the steps to upload your files into SynthaSite:

1) Open your site
2) Go to the Site Manager page. You can access this from the "View" menu.
3) Select the "Manage Files" option, then click the "upload" button.
4) You can now select the files that you want to upload to your synthasite by clicking the browse button. If you want to upload more than one file at a time, you can click the "More upload slots" link. Click OK once you have chosen the files that you want to upload.

This will upload files to your site and you will then be able to use them in the Image Widget.
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Monique, VP of Customer Support

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Official Response
Hi junebug

Brent has given you all the steps to upload files.

However, from your tag I can tell that you were in fact experiencing a bug. Your files were there all along, but somehow they were not showing up in the file manager.

Someone worked on this, and it has been fixed now.

Please try again and let us know if you have the same problem. Everything should be working fine now.

I am sorry this happened to you, and thank you for reporting it!

All the best,
Monique