Can ́t see my page in IE8 or 7

  • 2
  • Problem
  • Updated 9 years ago
  • Solved
HELP!!!! IE8 and 7 don ́t show my page,

Im using safari 3.2.2 and Yestreday I made a lot of changes in my page; change pictures add new Html, update the written parts, ad 2 new pages and in safari I can see my page perfectly everything displays normal either in my web

http://apolo69.synthasite.com

or my control panel in Synthasite, but using IE8 in my web I can only see 3 or 4 parts of my page (all pictures and the mp3 player) if I go to the control panel of Synthasite its the same with the diference that i recive the following:

Internet Explorer Invalid component ID "403" canot find component html
Internet Explorer Invalid component ID "476" canot find component html
Internet Explorer Invalid component ID "450" canot find component html
Internet Explorer Invalid component ID "452" canot find component html
Internet Explorer Invalid component ID "359" canot find component html
Internet Explorer Invalid component ID "341" canot find component html
Internet Explorer Invalid component ID "343" canot find component html
Internet Explorer Invalid component ID "364" canot find component html
Internet Explorer Invalid component ID "328" canot find component html
Internet Explorer Invalid component ID "518" canot find component html

and so like 120 more components

This happens in all the pages HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
  • frustrated

Posted 9 years ago

  • 2
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
I ́ve try seeing it in diferent computers diferent IP addresses, updated the Java, Flash and macromedia in IE and its the same :(
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Ticho,

I'm sure we can figure this one out! Did you copy and paste the text on your page from another source at all?
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Thanks Marije I ́m sure we will, I have received only great responses from all of you! :)

I Copied the text from Word, but since I started using Synthasite Im doing it the same way, 1 week ago the page was running smoothly, I only add some words and reload the pictures with the same ones but enchansed using photscape, (I improve the pics in my computer and uploaded again with the same name)I load the mirror like gadget from picturetrail, and made the same in the nosotros (about us) page but using a carrousel, the problem Its that I only change the Home and Nosotros pages, all the other pages are the same as 1 week ago (no updates at all), and i have the same problems in all the pages :(
Photo of Kershnee

Kershnee

  • 2087 Posts
  • 152 Reply Likes
Hi TICHO,

These error messages normally appear when you have added invalid HTML to your pages. Can you please email support@synthasite.com and I will help you from there.
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
My error was that I edit a Html code in my music player in all my pages and by mistake I erased a < object > at the end of the code, i didnt saw that the code has the same opening at the begining THANKS a lot!!!!!!!!!!!!!!
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Any other Ideas??
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Ticho - apologies, I only saw your reply now. Did you email support? I do think it is the copied-from-Word text that is affecting your page. Doing this can bring hidden formatting issues to the page and we recommend that you first paste the text into something like Notepad and then copy and paste it into your text widget.

We apologise for this, but it's a common problem with pasting text from Word onto web-based applications and something that we're working on fixing.

The solution - you can delete the existing text and then re-add it to your page following the steps above. If this doesn't work for you, please let us know.
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Thanks the thing its that all mmy pages were done this way and I didnt have any problems before, and I only add some words directly to the home page not from word, and just in the home page, and the problem its in all my pages, i dont know if editing with safari made this mess :(

I send an e-mail to support in the morning but havent hear from them yet,

Ill wait some more time if not I will re do alll my page in IE and see if this works :( ( a lot of work :( )
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Ticho - I understand your frustration and this is something we're working on changing. My recommendation would be that you make the change to one page to see if it makes a difference. If not, then it could be something else. However, I do know that copying from Word does all kinds of weird and un-wonderful things!
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Really thanks a lot i know this things happend and I have to be patient lol

I was looking at the html code in one of my texts my first paragraph (heading in my home page) and I found something that I think its probably one of the problems

< p style="text-align: center;" > < span class="Apple-style-span" style="color: rgb(255, 170, 0); font-family: Federation; font-size: 16px; font-weight: bold; " > APOLO69 CONSULTORIA & EQUIPAMIENTO GASTRONOMICO < /span >

Apple-style-span is this normal??

I put some spaces in order to see the code
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Any Other ideas?? nothing seems to work now Im desesperated!!!
Photo of Peter

Peter

  • 2569 Posts
  • 113 Reply Likes
Hi Ticho,

I can understand desperation!

Can you tell us where you are up to at this time?

Can you tell us what you have done and what worked and what didn't work?

Thanks
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
The problem is this:

If I go to my site with Safari I have no problems I can see everything as it should be, only little errors in the centering of the images but that’s all

If I do the same with IE8 or 7 I just cant se the first two widgets, the banner text, the sale picture and sometimes the music widget, although the music start playing, and I can ́t see the English(usa flag) picture.

Now if I go to synthasite my control panel page to start editing my page, in Safari I have no problem, but if I do the same with IE, I start receiving the can not find component alerts and this is in all the pages, and depending in the number of text and picture widgets, it’s the number of alerts I receive, and in all the pages IE only loads 2 or 3 images or widgets the banner and the next line of things.

Yesterday night I went with safari to edit my home page and erase everything to start from scratch and see if this will solve the problem, I know this means a lot of work but I thought it will be easier to do it again than to be looking for the problem, so I erased everything and save the page I didn’t uploaded updated in the web. Then I opened IE8 and went to editing my page and I didn’t receive any alert in my home page so I was confident, I started doing my page again and checking it step by step, so I put my banner and save it, refreshed the page went to preview and see if everything was all right and it was, then I put a text widget in blank for a space in the page and did the same checking and everything was OK, then put a double column widget, and in each column another double column, then I put the sale picture and check it, and it was OK, then the facebook html code in the second column with the html widget and check it again and worked perfectly, then I went to my last column and in there I put a picture widget just as I did in the first column and re upload the picture directly form my computer, (the picture was made with outlook and enhanced with photo scape, the I save it and refresh the page and there I start receiving the can not find component alert again. :O:(. big boomer and disappointment.

I’m thinking about deleting all pages, I ́ll copy everything in note pad so I don’t have to do it all again and start fresh, cause maybe one of my pages page its making noice in the webpage. but I think thet the pages are not related one with the other to do this kind of mess, but I’m new at this, so probably I ́m wrong.

The other thing I can do its to open a new webpage with a test name and re do it all over again from scratch, checking every step, and when I’m finished ask you to change my url to the new page, so I dont loose my name apolo69.com

Also I noticed that the html code in one of my texts my first paragraph (heading in my home page) and I found something that I think its probably one of the problems

< p style="text-align: center;" > < span class="Apple-style-span" style="color: rgb(255, 170, 0); font-family: Federation; font-size: 16px; font-weight: bold; " > APOLO69 CONSULTORIA & EQUIPAMIENTO GASTRONOMICO < /span >

Apple-style-span is this normal??i

Thanks again
Hope someone has an idea on what should i do, so i dont have to do all the work again
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
THANK YOUUU EVERYY BODYY!!

I found my error (uppsss) in my media player by mistake i erase a phrase. at the end of the hmtl code and this was the problem I ́m changing all my htmls and problem solved.
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Really thanks to all!!!!!!!
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
From now on I ́ll only edit my page in IE this sucks but its the safest way I think
Photo of APOLO69

APOLO69

  • 87 Posts
  • 1 Reply Like
Yesssss!!!