CAN YOLA ANSWER ME??

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Have'nt heard anything from yola, Does anybody know when would this get resolved ??Quite frustrating....!!
I have tried all, clearing cache, working on other computer etc etc.... still doesnt work...
Photo of nkbusinessintl

nkbusinessintl

  • 2 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello nkbusinessintl

I apologize for the delay in responding. Get Satisfaction was down and as a result, we were not able to answer as quickly as we would have liked. I hope that we can work together now to get this issue resolved.

We have been able to locate your account and it appears that you have tried to purchase a domain. The payment for this was not successfully captured which may explain why you have not been able to publish yet to your domain.

Can you please try purchasing your domain again and let us know if you have any further troubles.
Photo of nkbusinessintl

nkbusinessintl

  • 2 Posts
  • 0 Reply Likes
Dear Sanja,
Many Thanks for the reply. Yes, you were right, i was indeed trying to purchase the domain, but actually it was just to see whether this problem existed with premium account holders. My observation : The moment I try to purchase , it allows me to do so, but the moment I try to opt for the free one, the "publish to web" stops working. The page showing " Publishing site" does not give any result.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello nkbusinessintl

It has been brought to my attention that we are actually experiencing a bug where you cannot publish to your Yola-bought domain. I do apologize for the confusion!

We will let you know when this issue has been resolved. In the meantime, please feel free to publish to a free subdomain if you wish. Here are further instructions: Publish to a Free Subdomain.