If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I apologize for the delay in responding. Get Satisfaction was down and as a result, we were not able to answer as quickly as we would have liked. I hope that we can work together now to get this issue resolved.
We have been able to locate your account and it appears that you have tried to purchase a domain. The payment for this was not successfully captured which may explain why you have not been able to publish yet to your domain.
Can you please try purchasing your domain again and let us know if you have any further troubles.