Can you leave feedback about my site?

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  • Question
  • Updated 10 years ago
  • Answered
Well i have been working on the site for a little and i think it may a little complicated to people that enter. Can you guys go to my site and figure it out and buy a product, or should i say fill out the order form for real it wont charge anything. And then leave some feedback about the site and tell me what it is for so i know that people will know what it is for....
www.capturememories.synthasite.com
Thanks Dlong

P.S ill be on the chat under trials if you want to talk there....
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dlong

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  • excited

Posted 10 years ago

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dlong

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Site updated...
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Ruth

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Your site looks easy to understand to me. Your menu is clearly labelled and your forms load easily.
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dlong

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do you understand what to do and what it is for?
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Ruth

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You see videos made of photos and I can order them from you.

Is that correct?
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annoyer707

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Umm, instead of having Live support, y dont u rename it Customer Support?
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Ruth

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Annoyer707, I'm almost tempted to see this question as a blatant attempt to promote your site...

If you look at the top of the page you will see the following phrase: "Customer Service and Support for SynthasSite"

I don't see "Live support" on the page, if you are referring to us, I am very confused.
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annoyer707

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no im reffering to dlong's site and i jus thought it would be cool to put my banner
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Ruth

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annoyer707, that really is an abuse of the forum. Please keep your responses relevant to the topic and void gross self promotion :) We value your input, but you do need to address the issue at hand.
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annoyer707

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k sorry
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Ruth

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No worries, like I said, we love your input in the forum.
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annoyer707

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thx
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dlong

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but i feel that the customer will not see that hey have to mail photos and that that the confirmation email will give them the information they need to mail and receive the video. You see i take their photos and make a video presentation from it.

O, also these people will only be local to for the moment.
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Ruth

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It did take me a while to work that out, to be honest. I know about your type of business because I have a friend who does the same thing. Perhaps you could address that in the text that you have on the page. Say something like using your photos, or turn those old photos into dynamic movies...
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dlong

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site updated......
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dlong

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Any more people want to view my site and comment on it?
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clouda9

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I think your site is splendid and very professional. If I was in the need of your services I'd trust that my pictures were in good hands. The secure log-in is a very important add on. Thanks for sharing this beautiful design!
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dlong

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Wow that is exactly what i was after a professional website and could be trusted!! Awesome feedback i really appreciate that!
Anyone else?
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clouda9

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You might like to add your site to this forum topic... http://getsatisfaction.com/SynthaSite...
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dlong

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site updated.....
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dlong

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The site went under some major changes check it out. I now have links on the home page to make it easier for the customer to get to the place they are reading about. Also i added music i would definitely like to know your input on that because i don't know if it works with it. I also added link to live chat and link to email me with any questions. Also the order form has had some changes. I really want to know what you think and nothing can be to harsh!!
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annoyer707

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good job changing the pictures on the homepage with step 1 2 and 3. They look more professional
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Ruth

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I think it's much improved dlong. It just keeps getting and better. I think your business is much more clearly reflected now.

Personally though, I'd lose the music. It is the number one reason why people leave sites quickly. Music is not alway appropriate, think about people who may be viewing your site in a public place such as a library (or at work), or while a baby is sleeping. Perhaps you could make the music optional rather than automatic?

PS. A new site has just been added here: http://getsatisfaction.com/SynthaSite...
She has a similar business to yours. The two of you may wish to share ideas...