Cancel my Bronze Upgrade!

  • 1
  • Question
  • Updated 8 years ago
On October 19,2012, I opted to upgrade to Bronze and I haven't been able to get my domain changed after several attempts and contacts through your online support. Please cancel this upgrade as I am not satisfied with this and will remain with my free basic account. Feel free to contact me in regards to this matter but cancel this as I have not been able to use it since day one. Thank you for your time and assistance with this matter. Sincerely, Mitzi Heflin
Photo of Mitzi Lee Heflin

Mitzi Lee Heflin

  • 1 Post
  • 0 Reply Likes

Posted 8 years ago

  • 1
Photo of Laura Thomas

Laura Thomas

  • 4536 Posts
  • 211 Reply Likes
We require you to contact us direct to verify your account ownership for account management requests. I see you worked with us to point an external domain previously. We can take a look at your settings and advise how to help further if you reply with the domain name you are trying to publish to. If we can't assist with this, we'll be happy to process your cancellation request.