cancelled account, website still visible - Why?

  • 1
  • Question
  • Updated 9 years ago
  • Answered
I've cancelled my account, but the website is still visible. Did I do something wrong or does it take awhile before the website disappears?
Photo of charronel

charronel

  • 4 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Charronel

It should disappear. Can you please let us know the site URL? Please also try clearing the cache in your browser as sometimes you are viewing an older version of your page stored on your browser's cache. Here's a link on how to do this: http://www.google.com/support/account...

Please let us know how this goes.
Photo of charronel

charronel

  • 4 Posts
  • 0 Reply Likes
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Thanks for providing us with the information. We will look into this and get back to you once we have more information.
Photo of charronel

charronel

  • 4 Posts
  • 0 Reply Likes
Thanks! I've also cleared the cache in my browser.
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Charronel

We believe we have fixed this now. Please let me know if you still have trouble with this.
Photo of charronel

charronel

  • 4 Posts
  • 0 Reply Likes
Thank you so much for your help!

- charronel
Photo of Donald

Donald

  • 2991 Posts
  • 37 Reply Likes
Why would you cancel your account with the world's number one sitebuilder?