Cannot log in to Yola.com, Using Chrome or IE, I get page errors on both :-( Please assist urgently)

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  • Problem
  • Updated 4 years ago
  • Solved
I have tried from 3 different computers to access yola.com, with no luck. I get page errors, and tried yeterday as well as today with the same result.
 I have cleared cache and flushed DNS, and have tried using Chrome as well as IE. This is very frustrating. Please help urgently.
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Belinda Maria Kersten

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  • frustrated and annoyed

Posted 4 years ago

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Gop

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Hi,

I would check that you have the latest version of Chrome and at least IE 9. Then check that your Java and Flash is upto date.

If you can also check the site through another ISP .
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Stefan, Official Rep

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Hello Belinda

If the problem persists, could you please post a screenshot of the error page that includes the URL displaying in the browser address bar? This would possibly help us investigate. Thanks.
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Belinda Maria Kersten

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Thank you SOOOOO much Stefan, I updated Google Chrome and it worked! However I think the IE problem could be a Java update that needs to be done, as I'm using IE v11. Thanks again, you guys ROOOOOOCK!!!
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Stefan, Official Rep

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I think I can't take credit of this. Thank you, Gop! I'm very happy to hear that things are working on your side again, Belinda!
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Gop

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Unfortunately it's a shotgun approach, not scientific. Occasionally it works but many times not. 

Just like the users content control of this forum
(Edited)