Cannot access account

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I made he mistake of entering an incorrect email to sign up to an account; buddybuddyliverpool.co.uk

I then entered an incorrect password and tried to recover the account and now it has reset the password and sent the details to an email address that I cannot access.

Is there any way that you can restore my original password which I have recalled so that I can access my account and amend my details.
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mjptighe

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  • unhappy

Posted 6 years ago

  • 1
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Gop

  • 7473 Posts
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Hi mjptighe,

I would think that you would be in a minority of thousands with this problem. I'm sure there is a fix. Suggest that you send an email to support@yola.com and you can include any relevant details that then won't become public.
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Stefan, Official Rep

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Hello mjptighe

Please do as Gop suggested (thank you, Gop). Thanks!