Cannot access my new yola e-mail account

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I have a yola e-mail account but when I try to enter it says Authentication failed
I have the correct name and password too
What's wrong
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Drb

  • 2 Posts
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  • confused

Posted 6 years ago

  • 1
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Gop

  • 7473 Posts
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Hello Drb,

There have been a few similar reports on here.

Suggest that you send an email to support@yola.com including your account name and they will sort this out for you.
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Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello Drb

Please do as Gop advised for us to assist you further if you haven't already done so. Thanks.
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emc 3corp

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I have been contacting them for about a week now, and all they do is gmail me to call them, and they never pick up the phone but send me to vm. I have tried all the solutions suggested including different browsers, Chrome Firefox IE. Yola has even stopped returning my g-mails and I am stuck with two corporate emails two weeks of valuable businesses . I am very disappointed.
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Stefan, Official Rep

  • 4448 Posts
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Hello emc 3corp

I'm sorry to hear this. Can you please provide your URL for me to investigate on your Yola account? Thank you for working through this with us.
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Lyall, Official Rep

  • 142 Posts
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Hello emc 3corp,

I have recently responded to your email and requested specific information so I can reach out to you to help resolve this. I look forward to your email response and getting to the bottom of this matter.
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Lyall, Official Rep

  • 142 Posts
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Hi emc 3corp,

I will reach out to you at the agreed time to help resolve this matter.