If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
When I check your Yola account, I can see that you have multiple websites. Do you mean your site shellshealthandbeauty.com? I can confirm that this site is offline for me, too. The domain, however, is not hosted by us, do you have it with another registrar? If so, please contact your registrar to find out what happened. It's possible that the domain expired because it wasn't renewed, which is why your website is now offline.