If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
All of the sudden I am unable to acccess my Yola Mail. Same email and password I have always used. Now it says "Authentication failed. Invalid credentials" What does this mean and HOW do I gain access to my email account that I paid for. I need access to my email in order to conduct business.
We are currently experiencing a bug with some of our Yola Mail accounts right now. I have found your email address that has been affected - I won't share the email address here, as it is a public forum.
Our engineers have been notified and are working on resolving the bug as a matter of urgency.
We will let you know as soon as the problem is fixed. We apologize for the inconvenience caused.