Cannot add shipping options for Store.

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  • Question
  • Updated 6 years ago
help, i cannot add shipping methods to my store. It saves the info I give then when I "save" it , it goes back to the store data page and says 0 shipping methods added. My postage rates are "flat rate" and I dont enter a weight. What do i do wrong? Cannot list items without listed shipping costs!
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Catherine Game

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  • frustrated

Posted 6 years ago

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Stefan, Official Rep

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Hello Catherine

No matter which shipping method you choose, you will need to add a weight. If you set up a customised shipping method, the weight will not affect it, it's just a formal thing for Yola Online Store to work with shipping methods. Please try adding a weight, and let us know if you should still have problems.

If the e-mail you use for this forum is not the same as for your Yola account, please provide your domain name for us to find your Yola account.