cannot create web page get red circle with line when try to drag items

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  • Question
  • Updated 10 years ago
  • Answered
why do i get a red circle with a line when i try to drag items to create web page?
Photo of mamabear


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  • confused

Posted 10 years ago

  • 1
Photo of Ruth


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Hi mamabear,

I'm sorry you have run into this problem. This is happening because you have not found the drop zone on your screen for the widget, it can be a bit tricky.

* Jiggle the mouse around until you see the solid green line appear on your page and then release the mouse button.
* If that doesn't work, try closing your page and opening it again.
* Try clicking the refresh button or exiting and coming back in.
* If you still can't add widgets to your page, please let us know.
Photo of Monique

Monique, VP of Customer Support

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You can also double click on the item you want to add, instead of dragging and dropping, and it will be added to your page.