Cannot edit my website: "Opening Page' message keeps on displaying

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  • Updated 10 years ago
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when I log onto Synthasite yo edit my website, it keeps on saying "Opening Page' on the top right hand corner. It stays that way for a few minutes, then eventually the browser IE7, gives the following: "Error on page" - bottom left hand corner, this error contains the following: "Problems with this web page might prevent is from displaying properly", I have tried editing my sight from 4 different workstations rom various different ISP's using IE and Forefox, none work.
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Arno

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Posted 10 years ago

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Monique, VP of Customer Support

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Hi Arno

Thank you for posting the error message. Can you tell me if you have recently pasted any custom HTML into the HTML editor? If so, could you email support@synthasite.com with the details of any HTML you have added?

Also, it would be helpful to know, if you click "ok" in that error dialog if your page then loads.

I hope we can help you figure this out so that you can continue editing your website.