cannot get reminder for password for domain reregistration

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  • Updated 6 years ago
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I'm really struggling with this one. I'm really stuck! www.lbbowen.co.uk registered two years ago. Email address I used to set up is no longer in use so cannot get reminder for password for domain reregistration. Tearing my hair out! Can anyone help me
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mary

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Posted 6 years ago

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Stefan, Official Rep

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Hello Mary

If you have registered your .co.uk domain with us, you can easily change your domain details:
  1. Log into your My Yola.

  2. Click on "Domains" in the left-hand side menu.

  3. Click on the "Advanced Settings" link next to your domain.

  4. Click on the last option "Edit your domain registration information".

  5. Edit your e-mail address.

Allow a few hours for your change to take effect, and then retry what you wanted to do.
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mary

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i dont have my yola and when i registered just now it sent me to web builder YARGGGG!
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mary

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I originally registered via GBBO and I cant get in because the email address no longer exists that the reminder for password was sent to!
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Stefan, Official Rep

  • 4448 Posts
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Hello mary

In this case you will need to send us your request, using our Contact Support Form, and we'll see what we can do for you to assist you further.