Cannot publish...

  • 1
  • Problem
  • Updated 10 years ago
  • Solved
I could be doing something wrong, since I just started using Yola today, BUT... I can't publish! I get the approval that my domain is pointing to the correct IP address (via go daddy). Then I hit next to coninue publishing and it says "something has gone wrong". It has been doing this for several hours... any suggestions?
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Nikki

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  • frustrated

Posted 10 years ago

  • 1
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Monique, VP of Customer Support

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Hi Nikki

I am really sorry about this, especially as this is your first day with Yola!

This is not normal at all and it is not because of anything you are doing wrong! We currently have a problem with publishing. We are working on it and hope to have everything back to normal soon.

I will update you as soon as I have any further information.
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Nikki

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No problem! Thanks for the quick response...
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KanThaiDecor

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Got an error when I tried to publish....Tried again and it worked fine...I assume it is tied into this same problem.
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Kershnee

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Hi John - yes you are experiencing the same issue. We are working on fixing it asap. Apologies for the inconvenience.
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Thrundar

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I am also having problems publishing. It saved okay....
Tried several times and no go. Just to let ya know this is not isolated to the original poster.
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Kershnee

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Thank you Thrundar. Our engineers are working on fixing the issue. Apologies for the inconvenience.
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Monique, VP of Customer Support

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I have created a company update about this: http://getsatisfaction.com/yola/topic...

We should be back to normal shortly!
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Thrundar

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Thank you Monique. and Kershnee
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Monique, VP of Customer Support

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This has now been fixed. You can publish your sites as normal.

If there are any problems, please let us know.

Thank you for your patience!
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Nikki

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PROBLEM FIXED! Thank you for such quick help!