Cannot send any emails

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  • Question
  • Updated 6 years ago
for a number of months now my email address sends email to me but when I come to mailing the reply it will not send. I have no problem with any other email address and as I pay for this one for my business I am getting very frustrated nows
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Heather Smith

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  • fuming

Posted 6 years ago

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Stefan, Official Rep

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Hello Heather

Unfortunately I wasn't able to find your Yola account in our system by the e-mail you use for our forum.

Did I get you right that you have Yola Mail, and you can receive e-mails, but you cannot send any? What happens when you hit the send button? Do you get an error message? Will the e-mail be displayed in your "Sent" folder?

Please provide your URL for us to look into this. Thanks.