Can't "select" my uploaded files to post them to my site.

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
I cannot click on files (to select them) I've uploaded to my file drive. I have uploaded them properly after clicking the option to upload files stored on the site. Then when I click on the file I want, it does not highlight, so I can't "select" it. I have tried for 4 days now with no success.  I've used this for years and this is the first time I've had the problem.
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Ray Lane

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  • disgruntled

Posted 4 years ago

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Virtual Friend

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I may be experiencing the same problem. I have made Yola aware of it but no reply yet. When I go to my uploaded files to select one, the first 4 or 5 rows of pictures have thumbnails and can be selected, beyond that the files have icons only and cannot be selected. If you enter the file name in the search box (in the same opened window), it will find that file and you can select it. Try it for now.
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Laura Thomas, Social Media Coordinator

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Hi Ray, 

I'm so sorry you have been going it alone the last 4 days. I can confirm this was an issue on our end but happily we just received word from our engineering team that it has been resolved! Please clear your cache and take a look now. If you still see any problems, do let us know and we'll follow up!