Can't access domain names or work on site

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  • Problem
  • Updated 8 years ago
  • Solved
Hi. Am a bit lost, as when I log into Yola, it's saying I don't have any domains, although I have 2 ( and both set up through Yola) and also I don't have any access to work on the website for which I initially set up as a free site with Yola . Please can you help? many thanks, Sue
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Sue Gell

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Posted 8 years ago

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Laura Thomas

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Hi Sue,

For account access issues we need you to submit a request to support here. If you no longer have access to the email address you used to create your account you will need to reply to a series of questions to verify ownership of the domains.