I have been away for a few weeks and on my return I am unable to log into my Yola account - even thought my computer automatically populates my email and password it says this is not recognised. When I processed 'forgot password' (as this was the only solution I could find) I get a message saying I will receive an email with a code to reset the password, but not received (I've tried 3 times now). I reported the problem via the contact form and got an acknowledgement repsonse saying they would respond within 48 hours but if I upgrade to Silver it will be quicker - I am already a Silver user!!! I've had 2 days without being able to access my account now and am worried about all the work I've done on my brand new business website (the website was almost ready to go live). Please help?