cant access my domains 2 update them!!

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
cant access my domains 2 update... theres an error on page and never loads my info... saw where it said prob had been fixd in chats but ya'll 4got mine!!..... need it badly for 22 kids!!! also will say invalad email.... NOT
Photo of lex


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  • frustrated

Posted 7 years ago

  • 1
Photo of Emmy


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Hello Lex,
Is the problem that you are not able to login to your account to update your site? If you are having trouble with your login details you can email us at and we can discuss your login details from there as it's not good to share that kind of information here in the forum. The other thing you can do is try to reset your password and see if that helps the problem, here is a link: Reset password.

Kind Regards,
Photo of teampowerwaveptp3


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I think he has the same problem as me. I click "My Yola" to look at my websites, and it just refreshes the main page and doesn't take me anywhere. I tried entering the address manually, but it just said in XL text "404 Forbidden."
Photo of Nazlie


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We would like to look into the problem in more detail with you. However, it will require us to ask for your email address which we would not like you to share in a public space like this forum. Please email us at

We look forward to your email so we can investigate this matter.