can't browse for pictures

  • 2
  • Problem
  • Updated 10 years ago
  • Acknowledged
Archived

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When i go to upload pictures i click browse and nothing happens
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needhelp

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  • !@# annoyed!!!!!!!

Posted 10 years ago

  • 2
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Monique, VP of Customer Support

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Welcome to our forum. You have made a total of two posts here. Both have been rather abusive. Very uncalled for as you have not even given anyone an opportunity to try to help you.

It appears that you are having difficulty uploading your pictures. However you haven't shared much additional information.

1) Could you check that you are still connected to the internet when you try to upload your pictures?
2) Please tell me what browser and operating system you are using.
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needhelp

  • 6 Posts
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im connected and im using firefox
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Monique, VP of Customer Support

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I just checked it on my side using Firefox. I had no difficulty browsing for or uploading images. I have asked a colleague to check and she reports the same. For further assistance kindly:
1) change your nickname in this forum.
2) try logging out and logging back in and see if that helps.
3) let me know if you have ever been able to upload images to SynthaSite previously or if this is your first attempt?
4) Tell me what operating system you are using.
5) Make sure you are accepting cookies and allowing pop ups from SynthaSite.
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needhelp

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glad some1 is helpin
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needhelp

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ok thx
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needhelp

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changed my name
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Ruth

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Thank you very much! Are you able to browse for photos now?
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Claire Quilty

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Thank you, Monique, for helping here, even in the face of a user who was bordering on abusive.