Can't create more than 4 records, A and CNAME together

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  • Updated 6 years ago
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I'm trying to set up a custom domain for blogger, and the Blogger instructions say to create two CNAME records and four A records. I was fine until I got halfway through the A records, and it started deleting the A records I'd previously created when it hit four. It seems to not want to let me create more than four, and I need six records total. Is this a limitation of Yola, or am I doing something wrong?
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Lindsay Kitson

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Posted 6 years ago

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Stefan, Official Rep

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Hello Lindsay

Are you sure you're talking about the "Change your DNS settings" section in your My Yola? The number of A records to be added is not limited. However, the number of nameservers which can be added in the "Set up nameservers" section is indeed limited to 4.

Can you please provide a screenshot of where it limits the number of A records you wish to add?

If you'd like to protect your privacy with this, please send us an e-mail to support@yola.com and add the screenshot as an attachment. Thanks.
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Lindsay Kitson

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Yes, I'm sure - I don't need to set up name servers, just two cname records and 4 a records, which all seem to be under the "Change your DNS Settings" section.

These are the instructions I'm following from the Blogger website to point the domain at out blog: Find the control panel on your domain registrar’s website, and locate your DNS (Domain Name System) settings. In order to link your blog to your custom domain, follow the instructions below to enter your "CNAME" and "A-records."

CNAME
Add two CNAME records. For the first CNAME, where it says Name, Label or Host enter "www" and where it says Destination, Target or Points To enter "ghs.google.com" . For the second CNAME, enter "NVHQ3VOQ4QJK" as the Name and
"gv-J3HKM47B2R2RJI2QI7MJS5AHUBWTQ7SKFUQH45OTLNUPR6GMZYWA.domainverify.googlehosted.com." as the Destination. See our detailed instructions on providing CNAMEs for various registrars. If yours isn't listed, or if you run into other difficulties, contact your registrar directly and they can help you out.

A-records (optional)
The following action links your naked domain (example.com) to your actual site (www.example.com). If you skip this step, visitors who leave off the "www" will see an error page.

Enter your domain name in the format example.com, and list the I.P. addresses shown below in the "A" section. You'll need to create four separate A-records which point to four different Google IPs.

216.239.32.21
216.239.34.21
216.239.36.21
216.239.38.21

I get to adding the third A record, and the third A record replaces one of the first two A records.
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Stefan, Official Rep

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Hello Lindsay

I wasn't able to find your Yola account, using your Support Forum e-mail. Can you please provide your domain name for me to check your Yola account?
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Jay Spang

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Saw a post from Sanja saying to let you know if I'm still having problems getting onto site. Yes, I'm still unable to bring up yola.com.
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Lindsay Kitson

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Stefan, I did send an email to the support address with a screenshot, and got an email back from Nazlie, saying it was a known issue, and that he/she had fixed it on the admin panel on Yola's side. I will let you guys know if a few days if there are still problems after DNS has had time to replicate.