Can't delete a new "root category" wrongly added to my Yola online store...please help!

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  • Updated 6 years ago
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Please Help! I added an incorrect item to my online shop by adding a "new root category." Now I do not know how to remove that subcategory and the one item in it...without removing the whole category.

My shop has just 6 items and the 7th was incorrectly added via the "root" category option. Don't want to have to recreate store from start. Haven't a clue what to do! Would be grateful for a reply! Thank you in advance!
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andreakahn1

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  • confused as can be!

Posted 6 years ago

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Gop

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Hello Andrea,

You can delete a category or sub-category with out deleting associated product entries or the higher category..

What I suggest is that you first of all add the product into it's correct Category. Then it takes away the nagging doubt :)

If you don't want some products to be in a certain category/sub-category of your store, you can just remove them from it in your Ecwid control panel → Catalog → Categories. Find and select the category in question in the category tree, then click Category product tab and click the big X button next to the products you want to remove from it.

You can also remove the sub-category class itself by Ecwid control panel → Catalog → Categories → (select your category/sub-category) from the list on the Left → Click the Delete Category button at the top. → just follow the subsequent directions.
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andreakahn1

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Thank you so much for the useful information, and the detail with which you provided it! It took patience for you to put this up here for me, and it's very much appreciated. I'm an artist, but not a techie, and it's always the smallest details that help me move my way through problems. Again, thanks, this worked for me!
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Gop

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