can't delete default www A record

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  • Question
  • Updated 4 years ago
  • Answered
how do I delete the www A record? I need to replace it with a CNAME to domains.smugmug.com (I can add the new CNAME record, I just can't delete the original A record). The domain is tjnphotography.com
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Barrie Spence

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Posted 6 years ago

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Nazlie

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Hi Barrie

You are not able to delete the WWW A Record from within Yola. However, I was able to remove it from our side.

I checked and I see that the CNAME has been set up for your domain.

Let us know if you need more help.

Many thanks
Nazlie
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Loulou D.

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hello i am trying to go the same thing. My domain is loulouphoto.ca
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Nazlie

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Hi Loulou D

I have removed the default WWW record for your domain, loulouphoto.ca.

Hope that helps!
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Mate Bauer

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Same problem here. My domain is pcmidlands.co.uk
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Laura Thomas, Social Media Coordinator

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Hi Mate,

Just let us know your domain name, we're happy to help.
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Mate Bauer

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The domain is pcmidlands.co.uk
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Nazlie

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Hi Mate

The WWW A Record has been removed from the DNS for pcmidlands.co.uk. Please allow 24 - 48 hours for the change to take effect. Let us know if you need more help with it.
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Helen Hogg

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Hello, I am also trying to delete the default WWW A record. Could you remove mine too.

Thanks
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Helen Hogg

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my domain is ghostwalkstratforduponavon.co.uk
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Laura Thomas, Social Media Coordinator

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Hi Helen,

Please reply on the other thread you created and we'll go from there. :0)