Can't edit DNS Settings?

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  • Updated 8 years ago
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Hello,
I'm currently trying to set up my e-mails for my domain. I initially attempted to do it with Hotmail as I thought it'd be a lot easier and better for my uses, but ran into some problems, which made me decide to use Google.
I did what was needed to set up Google, the problem I'm having is that it won't verify on Google Apps. The problem indicates that the Hotmail Address that is placed in the DNS settings is a problem. I attempted to remove it initially before adding Google, but it wouldn't work. I attempted again to remove it after this error showed up and it won't remove.

I click "Delete" on the value and click "Update" at the bottom.
After a few seconds it says it updated successfully, but the Hotmail address/value is still in the DNS Settings.

Is there any other way to edit this? Can someone who works at Yola delete it for me?

Thank you to anyone who can help.
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Derek

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  • annoyed.

Posted 8 years ago

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Sanja, Official Rep

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Hello Derek

Can you please email support@yola.com as we'll need to ask you for some details that is probably not best to share on a public forum.

Thanks!
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Derek

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What should I place in the e-mail? Should I just copy and paste my question that's posted here?
Thanks.
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Sanja, Official Rep

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That would be great and also include the domain name with which you're trying to set up your email. Thanks!