Can't edit email in Edit Profile page

  • 1
  • Question
  • Updated 9 years ago
  • Answered
Hi! When I sign in to Yola.com and click on Edit Profile page to change my email address. I type the new email address "sohailx2x@yahoo.com" then it says "Oops! The network seems to be experiencing problems, please try again later." My old email address which I use to sing in for Yola is "saba_pk87@yahoo.com". I am worried about this. Please help me...
Photo of Sohail

Sohail

  • 26 Posts
  • 1 Reply Like
  • sad

Posted 9 years ago

  • 1
Photo of UK Duke

UK Duke, Champion

  • 3321 Posts
  • 213 Reply Likes
maybe the network is experiencing problems - i would try later. :)

If it still does it after a few hours report it as a problem here in GS.

When you try to change your email they will send you a confirmation email, maybe the email servers down.

Lee.
Photo of Sohail

Sohail

  • 26 Posts
  • 1 Reply Like
Hi duke! I tried again but alas! same problem exists. I have been trying to change my email for 2 months, I tried again and again, but same problem exists. Please help me...
Photo of Marije

Marije, Official Rep

  • 4636 Posts
  • 237 Reply Likes
Hi Sohail,

Would you mind trying in a while again and if it doesn't work, please send an email to us (support@yola.com).