If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Monique from Customer Services has kindly looked into my site (which has the same issue) and has assigned the problem to two site developers. Hopefully they should be able to sort out this problem asap.