Can't edit site.

  • 1
  • Problem
  • Updated 9 years ago
Try to get into website by clicking open website and the program hangs with the message that it's trying to open the site.
Photo of Karen Carter

Karen Carter

  • 1 Post
  • 0 Reply Likes
  • irrrrritated

Posted 9 years ago

  • 1
Photo of Emmy


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Hello Karen,

It sounds like you are having this problem in the Sitebuilder, is that correct? I'd like to help get this worked out, I do understand that it is frustrating not to be able to open your site to work on it.

Can you please try a few things for me and then give it another try with opening your site in the Sitebuilder:

1. Can you please try clearing your cache, here is a link with information on how to do this: Clear Your Browser's Cache.

2. Try logging in using a different browser, such as Firefox. Firefox is a free download if you are not currently using it, here is a link: Download Firefox.

3. Check to make sure you are using an updated version of Flash, here is a link: Update Flash.

Please let me know how this goes for you and if the above suggestions are not helpful.

Kind Regards,