can't find how to reset record to point to synthasite!

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  • Updated 10 years ago
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Can someone please tell me how to reset record from mydomain.com, I tried many times, on that website, they also don't answer my email , I don't see where I can point it to synthasite, can someone that knows how from synthasite do it for me, my domain name is beadingandyou.com. thats the biggest issue I have. I know you have a list of how to point, but I don't see instructions for my domain, and I don't see it on their website, All I seen was they ask for hosts names?
I am frustrated, i can't get answers.!
Please help me.
jcj
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jcj

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  • confused

Posted 10 years ago

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Monique, VP of Customer Support

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Hi jcj

I am searching the knowledgebase at mydomain.com. I will get back to you on this.
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Monique, VP of Customer Support

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Hi jcj

I know this part of setting up your site can be confusing! I think I found two helpful posts in the mydomain.com knowledgebase.

This one explains the concept of an A record:
https://secure.registerapi.com/KM/Kno...

And this one tells you how to set one up:
https://secure.registerapi.com/KM/Kno...

This area of support is a challenge to us as there are many different domain name registrars and the interface of each one is slightly different. However, I hope the links I have shared with you will give you the information you need.

If not, please let us know!

Best wishes
Monique